Travel planning

Gravel Explorer tours – after you book

We are thrilled you are joining us on this ExperiencePlus! Gravel Explorer tour!

Cycle on a mixture of surfaces to experience natural beauty and local secrets unconfined by the limitations of paved roads. If you are a traveler who embraces adventure, loves a clean room, warm shower, and a delicious meal – but aren’t too concerned about 4-star hotels, Gravel Explorer tours are for you.

Below you’ll find answers to the most common questions travelers ask us after booking. 

Questions about your booking and payment

Take a look at your Invoice that we emailed to you with your booking confirmation email.

Your final payment is due 90 days prior to your departure. Refer to your invoice for the accurate due date. If you’ve paid your balance early or in full, you’re all set.

We’ll send you an e-mail reminder prior to the payment due date with all you need to know.

Back to top

Things to do right after booking

The tour price does not include travel insurance. Travel Protection Policies offered by most major travel insurance providers include benefits such as Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. View information on our recommended provider and obtain a quote here.

ExperiencePlus! adheres to its Terms and Conditions and will make no exceptions to its Cancellation and Transfer Policies. For a percentage of the cost of your tour, your purchase of trip insurance gives you peace of mind and protects you from financial loss if you are unable to travel.

When to get travel insurance

In order to get the most out of the coverage available we recommend that you check whether your policy offers additional benefits if you purchase it within a certain time sensitive period. Go ahead and purchase insurance even if your departure is not yet guaranteed to run (Under normal circumstances, if we cancel the departure you will receive a full refund from the insurance company. Be sure to read the policy closely, and ask the insurance questions so you know what’s covered.)

Your Invoice that we emailed to you with your booking confirmation provides you with the necessary payment date and balance information.

Please fill out your Customer Information Form (CIF). This also covers the Liability Waiver and Traveler Code. Remember we need one form per traveler and per departure. Best to do this right after receiving your booking confirmation e-mail!

Read through the pre-trip planning checklist on your itinerary we put together to help you plan.

We know it’s important that you feel prepared for your trip and amongst packing, researching your destination and getting excited, getting or staying in shape is part of the plan. To help you reach your goal, ExperiencePlus! has teamed up with experienced trainers who can help you reach your level. Read all about the training programs.

Back to top

Bike and equipment change requests must be received a minimum of 90 days prior to your tour departure date.

Preparing for your trip

Refer to the tour packet/itinerary of your booked trip with step-by-step arrival and departure instructions, the meeting time, your tour hotels, daily descriptions, a pre-travel planning checklist, and much more. We included the link in the booking confirmation email. Hang on to the link to refer back to it. Ask us if you can’t find it anymore!

Please note: If your tour departure is out further than 6 months, please check with us before making firm travel arrangements.

  • Check out our extensive Travel Planning pages! You will find country-specific travel information, hotel recommendations as well as reading and movie lists and much more to help you plan.
  • Take a look at our blog for inspiration and stories from around the world to get you excited.

Please note: If your tour departure is out further than 6 months, please check with us before making firm travel arrangements.

Take a look at our Packing Lists!

Back to top

Departure documents

About two weeks prior to your tour departure, we will email you your final departure information, along with access to digital daysheets, a list of your fellow participants, tour leader contacts and tracks (not necessary for navigation).

Riders will be provided with a GPS (Garmin Edge, Edge 1000 or similar model) with the tracks preloaded. We will also provide GPS-tracks if you would like download them to your own device. Choose between navigating with the GPS, riding with your tour leader or a combination of the two!

Back to top

More  questions? Feel free to give us a call at 1-800-685-4565 or 970-484-8489 or e-mail us. We’ll be glad to chat with you.