EXPERIENCEPLUS! TERMS & CONDITIONS

Please retain for your records

RESERVATIONS & PAYMENT: A deposit of $500 per person reserves space on a tour. Full payment is due 90 days before commencement of the tour. (Late reservations will be taken if space is available.) The tour price is based on double occupancy and includes the services specified in the itineraries plus optional activities listed. Prices do not include services and meals not listed specifically in the itineraries, passports or other travel documents, air or other transportation to and from tour start and ending points (unless otherwise stated in tour itinerary), vaccinations where required, or personal expenses such as laundry, medical insurance, and communications.

CANCELLATION & REFUNDS:

We highly recommend that you purchase travel insurance, including trip cancellation/interruption insurance. All cancellations must be received in writing or via confirmed email. A minimum $150 handling fee per participant will be retained for all cancellations.

The following table explains cancellation fees for all tours:

Days before departure Cancellation fee per participant

121 or more $150

120 - 91 Full deposit

90 - 61 Full deposit + 50% final payment

60 - 0 100% of the tour price

No refunds are possible after the tour begins. ExperiencePlus! Bicycle Tours, Inc. will not refund any unused portion of your tour; this includes arriving late or departing early from a tour, and any meals or services not used while on tour. We strongly recommend travel protection insurance for each traveler. Refunds take 2-4 weeks to process from the date written cancellation is received. We reserve the right to cancel a tour prior to departure for any reason, in which case a full refund will be made. Refunds are for tour price only and do not include transportation, hotel or other expenses incurred on the part of tour participants. Prices for overseas tours are based on international exchange rates and are subject to adjustment without prior notification in the event those rates should change. (Any increase resulting from such an adjustment shall not modify the cancellation provisions herein.)

RESERVATIONS & PAYMENTS FOR EXTENSIONS AND SAMPLER PACKAGES:

Full payment is due upon booking. Tour price is based upon double occupancy and includes only the services specified in the itinerary. No transfers or refunds are possible. Once again - we highly recommend that you purchase travel insurance.

TRANSFERRING DEPOSITS OR PAYMENTS BETWEEN TOURS (excludes our TourzPlus Program):

"Transferring" deposits or payments between tours refers to applying deposits or payments made for a tour toward payment of costs on another tour. We allow transfers to be made when a participant withdraws from a tour for any reason and would otherwise have to cancel. By allowing our customers to transfer funds to another tour rather than cancel entirely we give them the opportunity to avoid some cancellation penalties. This section explains our policy on transfers.

All requests for transfers must be received in writing or via confirmed email. If a request for a transfer is received 121 or more days prior to tour departure, ExperiencePlus! will hold all funds paid for that tour on account and transfer you to a new tour without penalty. For written transfer requests received 120 days or less prior to tour departure, our cancellation penalties apply. Funds will be held on "account" through October 31 of the following tour season. Any money left on account beyond this deadline will be forfeited.

RESPONSIBILITY: The payment of the deposit or any partial or full payment for a reservation on a tour shall constitute consent to all provisions listed under "Terms & Conditions" herein. These provisions are hereby incorporated by reference in this RESPONSIBILITY notice, and participants are advised to take notice. ExperiencePlus! Bicycle Tours, Inc. is the principal tour operator for these tours and is responsible to the participants for all arrangements and for all tour services and accommodations offered. ExperiencePlus! Bicycle Tours, Inc., its agents, servants and employees shall not be responsible for personal injuries or property damage, loss or delay, or change of itinerary incurred by any person or tour participant arising out of the act of negligence of any direct or supplemental carrier, hotel, or other person rendering any of these services, or accommodations being offered in these tours; nor shall ExperiencePlus! Bicycle Tours, Inc. be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of ExperiencePlus! Bicycle Tours, Inc., or of any agent or supplier, or due to force majeure. Tour participants follow the suggested itinerary at their own risk and agree not to hold ExperiencePlus! Bicycle Tours, Inc. responsible for injury or death resulting from accidents. Bicycles provided for use during these tours are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the immediate attention of the head tour leader. Instruction in the use of bicycles will not be provided and participants affirm that they are familiar with the use of a multi-speed bicycle. Bicycle tour participants are required to wear a helmet while cycling. The tour operator reserves the right to substitute hotels, restaurants, routes or other services listed in the itinerary with comparable services if necessary. The right is also reserved to decline to accept or retain any person as a member of a trip due to circumstances beyond the control of ExperiencePlus! Bicycle Tours, Inc. Activities involved in active travel and the tours described in our catalogs and on our web site are physically demanding, strenuous and potentially dangerous. By reserving space on a tour, tour participants acknowledge that they are in suitable physical and mental condition to perform the activities described herein. At the discretion of employees of ExperiencePlus! Bicycle Tours, Inc., participants failing to meet these physical and mental requirements, or participants deemed harmful or disruptive to other participants' enjoyment of the tour, may be asked to leave the tour, with no refund applicable.

Effective November 1, 2008